For domestic appliance engineers, ServiceMate is the best field service application. ServiceMate has a track record of lowering costs for businesses of all sizes.
Using the software ServiceMate, you can consolidate all of your administrative tasks in one location. ServiceMate can be customized for your company to help you save time and money, whether you’re a one-man show or have a large team of engineers and administrative personnel. All of your engineer jobs are tracked by Servicemate, which also emails and messages your engineers and clients.
The best method to run your business is with ServiceMate. Everything from scheduling appointments and jobs, keeping track of stock levels, purchasing replacement components, and sending consumers immediate bills. Your company will be made more efficient and you will save money using ServiceMate.
It has never been simpler to find a job! You can book a task on every page, and since all the information and the questions are already on one page, it’s easy to just keep going as you get the customer’s information.
While speaking with the consumer on the phone, schedule a visit. To allocate your engineer and book a day, just select the visits tab. Simple as that, even ServiceMate will send an engineer notification on your behalf!
The Daily Schedule tab will then be used by your engineer to map out their itinerary. The engineer can quickly plan their day’s journey thanks to linked mapping systems and automatic messaging to the customer.
To order parts, take payments, or simply mark a work as finished, you and your administrative staff can use “Stock location,” “Financial,” or both. ServiceMate will save all the data for you when you send an invoice to a customer directly.
Following these steps will allow you to go on to another position. It has been demonstrated that using this procedure would simplify your life and business while also saving you time and money.